Digital Product Design (UX & UI)

Flight App!

Product design for a cloud application managing private jet fleets efficiently

What We Did

UI Design for the manager web app
UX & UI for mobile app
Prototypes
Development coordination

The Client

FlightApp! is a U.S.-based entity offering private jet management companies and their owners a digital management solution.

Our ongoing partnership with FlightApp began in 2021. Initially, we were hired to redesign their existing Manager App, which had faced challenges.

We took over and successfully revamped the Manager App, delivering a product that exceeded their expectations. Following this, we designed the Pilot and Owner App from scratch, ensuring a seamless and user-friendly experience.

Product Scope

The key goals were clearly defined

The app should provide a seamless, intuitive experience, allowing users (jet owners, operators, pilots and passengers) to easily manage all aspects of private jet operations. This includes booking flights, monitoring schedules, tracking maintenance, and accessing relevant services with minimal friction. It should ensure users can accomplish their tasks with a few taps or clicks.

The UI should reflect the luxury associated with private jet services. This means creating a visually sophisticated design for the end users while ensuring the interface remains clean and easy to navigate.

GOAL 1

Streamlined user experience for efficient fleet and trip management before and after a trip.

GOAL 2

Elegant, luxury-oriented interface design

User Centred Design

We employed our user-centric design approach to ensure seamless navigation and an efficient user experience. We started with business discovery and competitor research, analysing similar interfaces in the aviation and service sectors to identify best practices and opportunities for improvement. Based on these insights, we mapped out user flows to streamline the user tasks. The UI design focused on simplicity and clarity, using clean visual elements and a minimalist colour palette. Usability testing further refined interactions, ensuring an intuitive and user-friendly experience.

Web App for Managers

For the private jet management web app for managers, we faced the challenge of inheriting an incomplete project with inconsistent design and a fragmented user experience. Our first priority was to clean up the existing design, ensuring consistency across all screens and elements. We then focused on updating the UX, addressing lengthy and broken processes that hindered efficiency. Throughout, we carefully added new features that enhanced functionality without overhauling the design, allowing us to maintain timelines and avoid disrupting ongoing work. The result was a more cohesive, streamlined platform that improved usability while staying on track with project goals.

Building on the positive feedback from the mobile app’s dark UI, phase two involved recommending a dark UI for the Manager App to achieve a more refined and modern look.

I’ve been in a long-term collaboration with Bokaap, focusing on their UX/Ul proficiency, specifically for web and mobile designs associated with my product, FlightApp!

Throughout our partnership. Bokaap has consistently showcased remarkable designs and professionalism. Their strengths lie in design expertise, effective communication, accessibility, and an overall commitment to maintaining high standards of professionalism.

Under the leadership of Niraali, Bokaap has always met the quality standards and adhered to timely delivery schedules. Her team is easily accessible, adept at efficient planning, and consistently produces results.

I wholeheartedly recommend Bokaap to anyone in search of a reliable and skilled partner.

Timothy Wardlaw, President, FlightApp

Owner App

We researched and designed the owner app from scratch, tailored to their specific needs. Owners, always on the go, required access to key functionalities similar to those of the manager app but with less detail. Our design prioritised quick access to important information, with features to view, verify, and approve data seamlessly.

The app focused on ease of use, ensuring that essential flight details were available at a glance.

Intuitive App Design

Our deep understanding of management systems and booking processes enabled us to design intuitive and tailored apps to meet users’ complex needs in the aviation industry.

Pilot app

The FlightApp pilot app was designed with a streamlined approach, focusing on the essential tasks pilots need on the job.

Since pilots require the least access to features compared to managers and owners, we concentrated on providing quick and easy access to messages for trip related communication, trip expenses, squawk reporting, and passenger verifications.

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